Terms & Conditions

Kataria Group Pvt Ltd is a diversified business group operating across areas including retail, wholesale, distribution, import, logistics, warehousing and related business services.

The Group operates through various businesses and associated companies. Information about individual group companies, products, brands and services may be provided through this website or through websites and platforms operated by those businesses.

These Terms & Conditions apply specifically to your use of the Kataria Group corporate website. Where a particular group company provides separate services, products, online ordering, delivery or other transactions, additional terms and conditions may apply.

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable law, regulation or legal requirement.

You may not infringe the rights of Kataria Group or any third party, attempt unauthorized access, introduce viruses or harmful software, or interfere with the normal operation of the website.

You may not copy, reproduce, modify, distribute or commercially exploit website content without authorization.

You may not use automated systems, bots or scraping tools to collect website content without our prior written permission.

You may not use information obtained from the website for fraudulent, misleading or unlawful purposes.

Kataria Group reserves the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

We make reasonable efforts to ensure that information published on this website is accurate, relevant and up to date. However, website content is provided for general informational purposes and may be changed, updated or removed without prior notice.

Information relating to our businesses, products, brands, services, locations, projects, employees, partners or other activities may change from time to time.

Kataria Group does not guarantee that all information on the website will always be complete, current, accurate or free from errors or omissions.

Information about products and services displayed on the website is intended to provide general information about Kataria Group and its businesses.

The appearance of a product, service, brand or business on this website does not necessarily constitute an offer, guarantee of availability or confirmation that the product or service is available in every location.

Prices, specifications, availability, delivery arrangements, warranties, returns, exchanges and other commercial conditions may be subject to separate terms applicable to the relevant group company or service.

Where you purchase products or services through another Kataria Group company or an external platform, the terms applicable to that transaction will govern the relevant purchase or service.

Unless otherwise stated, all content and materials available on this website are owned by or licensed to Kataria Group Pvt Ltd.

This includes, without limitation, logos and brand identities, names and trademarks, text and written content, photographs and graphics, illustrations, website design and layout, icons, videos, multimedia and software functionality.

You may view and access the website for your personal or legitimate business information purposes.

You may not reproduce, republish, distribute, modify, transmit, display, create derivative works from or commercially exploit website content without prior written permission from Kataria Group, except where permitted by applicable law.

All third-party trademarks and brand names remain the property of their respective owners.

The Kataria Group name, logo and other marks associated with Kataria Group and its businesses may constitute trademarks or protected brand assets.

Nothing contained on this website grants you any license or right to use these trademarks, logos or brand assets without prior written authorization.

Unauthorized use of our brand identity or the identity of our group companies is prohibited.

If you contact us through our website, submit an inquiry, provide feedback, apply for an opportunity or otherwise communicate with us electronically, you agree that the information you provide will be accurate and not misleading.

You should not submit material that is unlawful, fraudulent, deceptive, abusive, threatening, defamatory or otherwise inappropriate.

You should not submit content that infringes intellectual property or other rights of another person, contains malicious software, or includes confidential information belonging to another party without authorization.

Information submitted through the website may be handled in accordance with our Privacy Policy.

Your privacy is important to us.

Our collection, use, storage and protection of personal information is governed by our Privacy Policy, which forms an important part of your interaction with this website.

Please review our Privacy Policy to understand how we handle personal information and related requests.

The website may use cookies and similar technologies to improve functionality, understand website usage and enhance the user experience.

Your use of cookies may be subject to your browser settings and applicable website preferences.

For more information about how Kataria Group uses cookies and handles related information, please refer to our Privacy Policy.

This website may contain links to websites, applications or online services operated by third parties, including websites associated with group companies, business partners or other external organizations.

These links are provided for convenience and informational purposes.

Kataria Group does not control and is not responsible for the content, availability, security, privacy practices or terms of third-party websites.

Your use of any third-party website is subject to that website's own terms and policies. We recommend reviewing those terms before providing personal information or conducting any transaction on an external platform.

We aim to keep the website accessible and functioning reliably. However, we do not guarantee that the website will always be available without interruption, free from technical errors, free from viruses or harmful components, or compatible with every device, browser or operating system.

We may temporarily suspend, modify or discontinue any part of the website for maintenance, upgrades, security, technical issues or other operational reasons.

To the extent permitted by applicable law, the website and its content are provided on an as available and as is basis.

Kataria Group makes no express or implied warranties regarding the website's availability, accuracy, completeness, reliability or suitability for a particular purpose.

Nothing in these Terms & Conditions is intended to exclude or limit any right or protection that cannot legally be excluded or limited under applicable law.

To the maximum extent permitted by applicable law, Kataria Group, its directors, employees, representatives, affiliates and associated businesses shall not be liable for any indirect, incidental, consequential or special loss or damage arising from or relating to your access to or use of the website, your inability to access or use the website, reliance on information published on the website, errors or omissions, technical interruptions, third-party websites or unauthorized access to or alteration of information transmitted through the website.

This limitation does not apply where liability cannot lawfully be excluded or limited.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Kataria Group, its affiliates, directors, officers, employees and representatives from claims, losses, liabilities, damages, costs and expenses arising from your misuse of the website, your violation of these Terms & Conditions, your violation of applicable laws or regulations, or your infringement of the rights of Kataria Group or any third party.

You agree to use this website in compliance with all applicable laws and regulations.

Electronic communications and transactions may be subject to applicable laws of Pakistan, including laws governing electronic records and electronic transactions. Pakistan's Electronic Transactions Ordinance, 2002 provides a legal framework for electronic documents, records, information, communications and transactions.

Users must also refrain from activities that constitute unauthorized access, misuse of computer systems, cybercrime or other unlawful conduct under applicable Pakistani law. Pakistan's cybercrime framework includes the Prevention of Electronic Crimes Act, 2016, as amended.

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Islamic Republic of Pakistan.

Subject to any mandatory legal requirements, disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts in Islamabad, Pakistan.

Kataria Group may update or modify these Terms & Conditions from time to time to reflect changes in our business, website functionality, services, legal requirements or operational practices.

When changes are made, the updated version will be published on this page together with the revised effective date.

Your continued use of the website after changes are published constitutes your acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

If any provision of these Terms & Conditions is determined to be invalid, unlawful or unenforceable by a competent authority, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable.

The remaining provisions shall continue to remain in full force and effect.

These Terms & Conditions, together with our Privacy Policy and any additional terms expressly applicable to specific services or transactions, constitute the terms governing your use of this website.

Where separate terms apply to a particular product, service, transaction or group company, those terms will apply to the relevant activity in addition to these website Terms & Conditions.

If you have questions, concerns or requests regarding these Terms & Conditions, please contact us:

Kataria Group Pvt Ltd

Islamabad, Pakistan

Email: care@katariagroups.com

Helpline: 051 111 222 522